Privacy Policy

Who we are

Mind Village Professional & Management Development Training LLC (“Mind Village Institute”, “we”, “us”) operates this website and its professional training, coaching, NLP and hypnotherapy programmes, free webinars and enquiry forms. You can reach us at connect@mind-village.com.

Information we collect

Our training and pathway enquiry forms may collect:

• Full name.
• Email address.
• WhatsApp or mobile number.
• Country.
• Training or pathway interest.
• Optional enquiry message.
• Your required consent to be contacted about the enquiry you submitted.
• Your separate optional consent to receive future training, webinar and event information.

Webinar registrations and contact messages

• Free webinar registration collects your name and contact details, and may include the optional answers a registration form offers, such as your focus areas or your reason for joining.
• Contact-form submissions collect your name, contact details, enquiry subject, preferred reply method and your message.
• Basic technical information such as the page you submitted from and the campaign source, used to understand which pages work.
• Records of the consents you gave and when you gave them.

Why we use it

• To respond to the specific enquiry, registration or message you submitted.
• To send the schedule, investment, enrolment or access information you asked for.
• To provide registration, access and participant support.
• To send future training, webinar and event information only where you gave that separate optional consent.
• To keep our own records of consent and to improve our programmes and website.

Responding to your enquiry is not marketing

Consenting to be contacted about your enquiry allows us to reply to that enquiry and share the information you requested. It is separate from the optional consent for future training, webinar and event marketing. You may give the first without the second, and you may withdraw marketing consent at any time without affecting our reply to your enquiry.

WhatsApp, email and phone communication

We may reply by email, WhatsApp or phone using the details and the preference you provided. You can ask us to stop at any time by replying, using an unsubscribe link, or writing to us. Messages directly about a session or enrolment you are part of may still be sent while that is active.

Our CRM and service providers

Enquiries and registrations are stored in our own customer relationship management system so that our team can respond, follow up and keep an accurate record. We do not sell your personal information. We share it only with the service providers who help us operate the website and our communication — for example our hosting, database, email delivery, messaging and calling providers — and only for those purposes.

Retention

Retention period: under review. Registration and enquiry data is kept only as long as needed for the purposes described here (placeholder pending verification).

Your choices

• Ask for a copy of the information we hold about you.
• Ask us to correct information that is inaccurate.
• Ask us to delete your information where we are not required to keep it.
• Withdraw marketing consent at any time.

Recording

Recording policy: pending confirmation. If a session is recorded, participants will be informed at the start of the session.

Contacting us

Write to connect@mind-village.com or use the contact page. Governing law: United Arab Emirates (placeholder pending UAE legal review).